What training and support does SimplyGiving.com offer?

Support Team -

When you first register, your Relationship Manager will be in touch to offer you some initial training (in Singapore, Hong Kong and Malaysia, where we have offices). They will walk you through how to use the platform and all the areas of your charity dashboard, as well as give you some advice on getting started with online fundraising. They will then be at the end of the phone or email every day to help you find the best way to make this type of fundraising work for your organisation.

You also have access to this comprehensive support area of our website, full of articles and videos on everything you ever wanted to know about online fundraising!

And at the click of a button, you can submit a direct message to our Support Manager who is on standby to answer your questions about using the website and help you troubleshoot any issues.

Throughout the year, we hold seminars and workshops in Singapore, Hong Kong and Malaysia to help you explore the rapidly changing online landscape and understand how to make it work for you.

And the best part about it? It's all FREE as part of your membership with us!

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