Why can't I find a charity using the 'Search' bar?

Support Team -

Our current search function can only match exact words. We are aware that we need to widen this to include variations of spelling and abbreviations. This is something we will include in a future update, together with the ability for nonprofits themselves to include meta-tags on their cause page and account. We are also launching a Google Engage programme that will help nonprofits optimise their page further.

If you can't find the charity you'd like to support, they may not yet be a partner of SimplyGiving.com. Please email us at hello@simplygiving.com so we can invite them to join our family!

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