The Basics
- Can I register the same email address for more than one nonprofit?
- Why my event/campaign still receiving donation, which its already ended?
- Why can't I delete our event or campaign?
- How do you transfer the donations to Nonprofit/Charity?
- I'm having trouble to register my nonprofit/social enterprise
- How do we promote our cause page on SimplyGiving.com?
- How do I add donation that is raised offline on our Fundraising Event, Donation Appeal or Fundraiser Page?
- Submitting your Nonprofit Bank Account Details
- What is the size to upload organization documents?
- Can I sell tickets or merchandise through SimplyGiving.com?
- SimplyGiving.com logo download
- Will SimplyGiving.com find us new donors?
- What is the difference between an event, an appeal and a campaign?
- What data do you collect from donors?
- Do we have to sign a contract or SLA when we register?
- How are you compliant with the new data protection legislation in Singapore?
- Who can access our donor and fundraiser data?
- Will we be notified when someone makes a donation?
- Do you provide email templates for us to send to supporters or our corporate partners?
- How can we best use Facebook, Twitter and other social media to promote our SimplyGiving.com page?
- How can we use your site to leverage our corporate support?
- How much, on average, does a charity raise through your portal per month?
- What is the average donation amount?
- Will we be notified when someone creates a fundraising page for us?
- What do you do with all the donor data you have on your portal?
- Our organisation has affiliated charities/subsidiaries – do they all need a separate page?
- Can we comment on our fundraisers’ pages?
- What happens to our fundraisers' pages when their event is over?
- How will SimplyGiving.com help us to promote our fundraising events and campaigns?