Apologies for the inconvenience and thank you for your patience.
The payment confirmation is generated automatically and emailed out immediately after a successful transaction. If not, it might be because of a weak internet connection or technical glitch. Or there might have been a typo when providing your email address.
Please check your email after an hour, and also check your spam folder. If you still haven't received the email, send a Support Ticket via our Helpdesk or email hello@simplygiving.com with the following information:
1. Name
2. Email Address
3. Link to Fundraising Page
4. Amount
We will be in touch thereafter.
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