For Donors
Need Help?
- Can I get a refund?
- How do I check my donation history?
- Is it safe and secure to donate with SimplyGiving?
- Why is there a 5% fee on top of my donation?
- What is Donor Pays?
- Do you accept international donations?
Having Problems?
- I can't donate! Why?
- Why is my donation not showing on the fundraising page?
- I donated to the right beneficiary but it is reflected on the wrong fundraising page. How do I change this?
- The donation was deducted from my card or bank account but I did not receive a payment confirmation email/receipt. Why?