Need Help?
- Is it safe and secure to donate with SimplyGiving?
- Do you accept international donations?
- Do you accept Visa, Mastercard, American Express, JCB, Diners Club, Discover, Maestro or UnionPay cards?
- Can I donate via online banking?
- Does it cost anything to make a donation to a fundraising page?
- Why is there a 9% fee on top of my donation?
- How will I know if my donation is successful?
- How will I know when or if my donation reaches the Beneficiary?
- How do I make my donation a recurring one?
- What is "recurring monthly donation"?
- How do I cancel my "recurring monthly donation"?
- Can I make an anonymous donation?
- Am I eligible for a Tax Exempt Receipt (TER) for my donation?
- How do I get a Tax Exempt Receipt (TER)?
- My friend is donating on my behalf. Will I receive the Tax Exempt Receipts (TER)?
- Can I make a donation on my Mobile Device?
- I made a donation, but meant to leave a message of support - can this be added?
- What do I do if I've donated to the wrong nonprofit?
- Can I get a refund?
- How do I delete my account?