Need Help?
- How do I change the email address for my account?
- I've forgotten my password, how do I reset?
- Who do I contact if I'm having problem/errors?
- How to add/upload video to a page?
- How do I know what my SimplyGiving.com page address is?
- Can I create an event on SimplyGiving.com?
- How do I get my favourite charity or cause listed on SimplyGiving.com?
- Can I make a donation using my mobile phone?
- How do I connect via Live Chat?
- What is the purpose of Show and Hide button?
- My password is to long, how do I change this?
- How do I send my enquiry to Support Desk?
- How am I affected by the PayPal restrictions on Singapore residents donating to overseas charities?
- How to search for Charities, Donation Appeals, Fundraiser or Events?
- What is the photo size we can upload in Gallery?
- What's the difference between 'My Account' and 'Admin' when I log in?
- Why is my new image or logo not showing on my page?
- How to add/upload Photos to my page?
- What is the size for banners?
- What is the size for Profile Image?
- Why can't I find a charity using the 'Search' bar?
- Is SimplyGiving.com mobile optimised?
- How to do a Quick Search?
- How do I make a donation on SimplyGiving.com?
- I am an event organiser looking to include an integrated fundraising solution, can you help?