User Access, Sign In & Security
- How do I redirect my donors to our organisation website after donation?
- How do I disabled Donor Pays?
- What is the size for our Organisation Logo?
- How do I manage my personal page/account, since I have register both of Fundraising account & Nonprofit account with the same email address?
- I have use my email for personal Fundraising account, can I use the same email to register my organisation?
- How do we change our email login?
- How do I log in to my account?
- How do we change the description of our charity on our page?
- How do I create an Event/Campaign for my nonprofit?
- How do we change the banner image and logo on our page?
- What do I do with the date and how do I change the date of my event?
- How do I remove/delete an event from my nonprofit cause page?
- Can we delete donor and fundraiser data from our account once we’ve exported it?
- How and when are funds transferred to my nonprofit?
- Is there a cap on donation amounts through PayPal?
- How can my nonprofit advertise on your homepage banner?
- How do we change the description of our charity on our page?
- How do I delete an inappropriate fundraising page?
- How do we access our fundraisers' and donors' information?
- How to access donor information who requested TER?
- How can our fundraisers add their total raised offline to their page?
- How to configure TER setting?
- How do I create a 'vanity URL' (customised shorter URL) to send out to supporters?
- I noticed a recent login to our charity account, who else has access?
- How do I feature my event or campaign on the homepage on SimplyGiving.com?
- Can we export our donor/fundraiser data from SimplyGiving.com directly into our CRM system?
- How many authorised people can be given access to edit/manage our page?
- How do I create an appeal for my nonprofit?